BirdSpin Privacy Policy

At BirdSpin, we are committed to protecting your personal data and respecting your privacy while you enjoy our games and services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our platform. By registering an account and using our services, you agree to the practices described below.

Who We Are

BirdSpin is operated under a license issued by the Autonomous Island of Anjouan, Union of Comoros (license number ALSI-202409044-FI2), by Fionex Holding Ltd. Our website is operated by a company registered in the Republic of Cyprus. When you use BirdSpin, you interact with a licensed gambling operator that takes data protection seriously. Here at BirdSpin, we process your information in accordance with applicable data protection laws and our internal security standards.

Information We Collect

When you complete BirdSpin register procedures, we collect certain categories of information necessary to provide our services, verify your identity, and comply with legal obligations.

• We collect registration data, including your name, date of birth, email address, phone number, and country of residence
• We gather identity verification documents, such as proof of ID, proof of address, and payment verification where required
• We record financial information related to your BirdSpin deposit and BirdSpin withdrawal transactions, including payment method details
• We track your gaming activity, including games played, wagers placed, and session duration, to improve our services and manage your loyalty progress
• We collect technical data such as IP address, device type, browser information, and login timestamps whenever you use BirdSpin login
• We store communication records when you contact our support team via LiveChat or email

How We Use Your Information

Our Privacy Policy sets out the purposes for which we use your personal data. We use your information to operate and improve our platform, process transactions, and ensure a safe gaming environment.

• We use your data to create and manage your account, including BirdSpin casino login access
• We process your deposits and withdrawals, including verifying payment methods and preventing fraud
• We use your activity data to administer the BirdSpin Loyalty Program, calculate loyalty points, and apply weekly cashback
• We send you promotional communications, such as information about a birdspin bonus code or birdspin promo code, where you have consented to receive marketing
• We analyze gameplay patterns to detect unusual behavior and support responsible gambling measures
• We comply with legal and regulatory obligations, including anti-money laundering checks and license requirements

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you, compliance with legal obligations, our legitimate business interests, and, where applicable, your consent. Our terms and conditions govern your use of our services, and this policy should be read alongside those terms.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze traffic patterns. Cookies help us recognize returning players, streamline the BirdSpin app experience, and deliver relevant content, including information about birdspin free spins and other promotions. You can manage cookie preferences through your browser settings, though disabling cookies may affect certain website functions.

Sharing of Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners in the following circumstances:

• We share data with payment providers to process your BirdSpin deposit and withdrawal requests, including providers such as Visa, Mastercard, Skrill, Neteller, and cryptocurrency processors
• We share information with identity verification and anti-fraud service providers
• We disclose data to regulatory authorities when required by our gaming license or applicable law
• We may share information with game providers to facilitate gameplay across our 2,000+ slots and live casino titles
• We engage third-party marketing and analytics tools to understand website usage and improve our bird spin casino offerings

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. Our security protocols include encryption, secure servers, and restricted access controls. While we take data protection seriously, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords when accessing BirdSpin casino login.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory requirements. Once your data is no longer needed, we securely delete or anonymize it in accordance with our internal retention schedules.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to valid requests in a timely manner.

• You have the right to request access to the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You may object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact us at [email protected], and our team will assist you promptly.

International Data Transfers

As an international operator serving players across Canada, New Zealand, Poland, Greece, Finland, Norway, Italy, Denmark, Switzerland, Hungary, and other markets, we may transfer your data across borders. When we do, we ensure appropriate safeguards are in place to protect your information in line with applicable data protection standards.

Children's Privacy

Our services are intended exclusively for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed immediately.

Third-Party Links

Our website may contain links to third-party sites, including payment processors and game provider platforms. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or via email. Continued use of BirdSpin after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, our privacy practices, or this policy, please reach out to our support team at [email protected] or our VIP team at [email protected]. We are available via LiveChat 24/7 to assist with any privacy-related inquiries.