BirdSpin Terms and Conditions

Welcome to BirdSpin. These Terms and Conditions govern your use of our website and services. By registering an account, you agree to be bound by these terms in full. If you do not agree with any part of these terms, you should not use our platform. At BirdSpin, we are committed to providing a fair, transparent and secure gaming environment, and this document explains the rules, rights and obligations that apply to both parties.

About Our Company

Our casino is owned and operated by Fionex Holding Ltd, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold an eGaming License issued by the Autonomous Island of Anjouan, Union of Comoros, under license number ALSI-202409044-FI2. Our website is operated by a company registered in the Republic of Cyprus. We at BirdSpin operate in accordance with the laws governing our license and expect all players to comply with these Terms and Conditions when using our services.

Eligibility and Account Registration

To create an account at BirdSpin, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete BirdSpin registration, you confirm that all information you provide is accurate, current and complete. We reserve the right to request identity verification documents at any time, and you agree to provide these promptly upon request.

• You must create only one account per person, household, or IP address
• You must not register if you reside in a restricted jurisdiction
• We may suspend or close accounts that violate our registration policy

Our platform is not available to residents of numerous restricted countries, including the United States of America, United Kingdom, France, Spain, and many others listed in our full jurisdictional policy. Players attempting BirdSpin login from a restricted territory may have their accounts frozen pending review.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Skrill, Neteller, Paysafecard, Interac, and various cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and Tether. The minimum deposit and minimum withdrawal amount is €20 (or the currency equivalent). When you make a birdspin deposit, funds are typically credited instantly, although processing times may vary by method.

Withdrawal limits apply per day and per month depending on your currency, for example €500 per day and €10,000 per month in EUR. Higher limits may be arranged for VIP players through our VIP manager. Pending time for a birdspin withdrawal is typically up to three business days, with e-wallet payouts processed within one business day after verification and crypto withdrawals processed within 0-24 hours. We may request additional verification before releasing any withdrawal, in line with our anti-fraud and responsible gaming obligations.

Bonuses and Promotions

Our BirdSpin bonus offers, including the Welcome Pack of up to €1,200 and 600 Free Spins across the first three deposits, are subject to specific wagering requirements and terms. A standard wagering requirement of 35x applies to deposit bonuses, and bonus funds must be used within the validity period stated at the time of the offer. Any BirdSpin no deposit bonus or no-deposit free spins are capped at defined maximum cashout amounts as outlined in our promotional terms.

• Only one active bonus may be used at a time
• Maximum bet limits apply while a bonus is active
• Live dealer, table games, and jackpots are excluded from bonus wagering
• We reserve the right to void winnings obtained through bonus abuse

If you wish to redeem a birdspin bonus code or promo code, you must enter it correctly at the time of deposit, as retroactive bonus crediting is not guaranteed. Our Loyalty Program rewards wagering activity with points, level progression, cashback, and birthday bonuses according to your status tier.

Game Rules and Fair Play

We work with over 140 licensed game providers to offer more than 10,000 games, including slots, live casino titles, and table games. All games available at BirdSpin use certified random number generators to ensure fair outcomes. You agree not to exploit software errors, use bots, or engage in collusion. We reserve the right to void any bets or winnings resulting from a technical malfunction or exploit.

Responsible Gambling

We encourage all players to gamble responsibly and provide tools including deposit limits, self-exclusion, and cooling-off periods. If you feel your gambling behavior has become problematic, please contact our support team for assistance or guidance toward professional help organizations.

Account Security and Player Responsibilities

You are responsible for maintaining the confidentiality of your login credentials. You agree not to share your account details or allow any third party to access your account. We are not liable for any losses resulting from unauthorized access caused by your failure to secure your credentials. Should you suspect any unauthorized activity, you must notify us immediately via LiveChat or email.

Intellectual Property

All content on our website, including graphics, logos, software, and game titles, is the property of BirdSpin or our licensed partners. You may not copy, reproduce, or distribute any content without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from your use of our platform.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. Continued use of our platform after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

Customer Support

If you have any questions regarding these terms, our customer support team is available 24/7 via LiveChat or email at [email protected]. VIP players may also contact our dedicated VIP manager at [email protected] for personalized assistance.

Governing Law

These Terms and Conditions are governed by the laws of the Union of Comoros under our Anjouan eGaming License. Any disputes arising from your use of our services shall be resolved in accordance with the applicable licensing framework.